Contact Us
Last Updated: May 11, 2026
We are here to help. Please use the information below to reach our customer service team.
Customer Service Hours
Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
We are closed on weekends and public holidays. Messages left outside of business hours will be answered on the next business day.
For order questions, returns, or any inquiries:
info@rarebeauty.cfd
We typically respond within 1 business day.
Phone
+1 (508) 997-9390
Please call during business hours for immediate assistance.
Business & Return Address
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204 Court St
New Bedford, MA 02740
United States
Important: Do not send returns to this address without first obtaining a return authorization. An approved return will include a prepaid shipping label with the correct return address.
Common Inquiries
- Order status: Check your tracking link from the shipping confirmation email.
- Return request: Email us with your order number and the item(s) you wish to return.
- Damaged product: Send photos and your order number to info@rarebeauty.cfd.
- Payment issues: Contact us with your order details.
- Wholesale / business inquiries: Please use the same email with “Wholesale” in the subject line.
We look forward to assisting you.
Rare Beauty LLC